Our cancellation policy is the same as with AirBnB, except that in addition, if you have to cancel and we get a new booking for your dates we will refund the full amount to you irrespective of when you cancel.
AirBnB booking policy:
- Full refund for cancellations up to 30 days before check-in*
- After that, 50% refund up to 7 days before check-in
- No refund if cancelled within 7 days of check-in
*If booked fewer than 30 days before check-in, full refund for cancellations made within 48 hours of booking and at least 14 days before check-in
In addition to the above, we will give you a full refund if we get a new booking for your dates, irrespective of when you cancel.
If we receive a new booking for fewer nights than your booking, we will refund 50% of the cost of those nights that were not part of the new booking.
Extenuating circumstances policy
We use the same extenuating circumstances policy as AirBnB which can be found at: www.airbnb.co.uk/help/article/1320.
Booking T&Cs
Our terms and conditions for all bookings are based on AirBnB’s and can be found here.